Facilitates daily agency office functioning and services to victims of sexual victimization and their families through scheduling, and providing basic information and referrals.
- Provides excellent customer services to clients and families and communicates effectively and professionally with staff and community partners;
- Answers phones and assist in scheduling/rescheduling appointments;
- Makes copies, scan and file documents and monitor fax machine;
- Assist clients and professionals with completing the appropriate forms necessary for rendering services;
- Delivers/processes mail as outlined in policies and procedure manual;
- Enters accurate admission information into computer and retrieves data from computer;
- Conducts internal audits for accuracy of charts and reporting and communicates any corrections to relevant staff and/or supervisor;
- Participate in data entry and preparation as needed for funding and tracking purposes;
- Prepares certified records as needed;
- Acts as resource to staff and other professionals;
- Provide crisis response to clients via the crisis phone line and in-person medical advocacy at the hospital as scheduled;
- Perform other general office duties as assigned.
Qualifications & Requirements
- High School Diploma or a degree in a related human services field;
- Strong written and oral communication skills needed;
- Knowledge of dynamics pertaining to sexual victimization strongly preferred;
- Proficient in use of current technology and effective electronic communication methods required;
- Must have good organizational skills and ability to prioritize projects;
- Must sign authorization release forms for a national criminal and other background check with a nationwide criminal record check clear of abuse and neglect findings, felony convictions, and of other misdemeanor convictions related to child abuse, family or intimate partner violence, crimes against minors or sexual offenses;
- Per 920 KAR 2:040, must be twenty-one (21) years of age;
- Per 920 KAR 2:040, shall submit to a criminal record check in accordance with KRS 17.165 and a central registry check in accordance with 922 KAR 1:470 during the application process and every two (2) years thereafter while employed by Silverleaf;
- Additionally, an individual in this position must also comply with the following during their employment:
- Adheres to Silverleaf policies and procedures;
- Attend mandatory in-service and other training/educational programs as required;
- Complete 40 hours of training on rape and sexual abuse prior to contact with clients.
Physical and Environmental Demands
Visual acuity necessary for updating files and completing an assortment of paper and electronic work. Requires frequent stooping, kneeling, and crouching to file records. Hearing and talking necessary to answer phone and talk with staff and other individuals. Work is light with walking, standing and sitting. Manual dexterity is required to perform word processing and other clerical duties. Exposure to direct victim trauma, including descriptions of violence and injuries, and stressful situations during crisis interventions will likely occur. Occasionally subjected to irregular hours due to crisis response duties including the crisis phone line and in-person medical advocacy.
To apply, click the button below. Resume and Cover Letter are required.
To advise, govern, oversee policy and direction, and assist with the leadership and general promotion of Silverleaf Sexual Trauma Recovery Services so as to support the organization’s mission and needs.
1. Organizational leadership and advisement
2. Formulation and oversight of policies and procedures
3. Financial management, including adoption and oversight of the annual budget
4. Oversight of program planning and evaluation
5. Promotion of the organization
6. Fundraising and outreach
Meetings and Time Commitment:
- The board of directors currently meets for approximately two (2) hours each month at Silverleaf in Elizabethtown, KY. Committees typically meet every other month, pending their respective work agenda.
- Board members are asked to attend special events throughout the year beyond the regular meetings.
Expectations of Board Members:
- Attend and participate in meetings on a regular basis, and special events;
- Review agenda and supporting materials prior to board and committee meetings;
- Actively participate on a standing committee of the board, and serve on ad-hoc committees as necessary;
- Financially support Silverleaf in a manner commensurate with one’s ability and participate in fundraising activities;
- Effectively convey Silverleaf’s mission, values, programs, and services to others;
- Stay informed of issues, trends, and current events regarding sexual violence that impact the community;
- Help communicate and promote Silverleaf mission and programs to the community;
- Assist the board in carrying out its fiduciary responsibilities, such as reviewing the organization’s financial statements and approving budget;
- Understand policies and procedures;
- Cultivate relationships with legislators, community partners, and financial supporters;
- Suggest possible nominees to the board who can make significant contributions to the work of the board and the organization;
- Assist with finding sponsors to support Silverleaf’s mission;
- Serve on committees and offer to take on special assignments;
- Inform others about the organization;
Board Members Responsibilities:
1. Determine the organization’s mission and purpose: A mission statement and purposes should articulate the organization’s goals, means, and primary constituents served. It is the board’s responsibility to create the mission statement and review it periodically for accuracy and validity. Each individual board member should fully understand and support it.
2. Select the Executive Director: Boards must reach consensus on the Executive Director’s job description and undertake a careful search process to find the most qualified individual for the position.
3. Support the Executive Director and review his or her performance: The board should ensure that the Executive Director has the moral and professional support he or she needs to further the goals of the organization. The Executive Director, in partnership with the entire board, should decide upon a periodic evaluation of the Executive Director’s performance.
4. Ensure effective strategic organizational planning: As stewards of an organization, boards must actively participate in overall strategic planning and assist in implementing the plan’s goals.
5. Ensure adequate resources: One of the board’s foremost responsibilities is to provide adequate resources for the organization to fulfill its mission. The board should work in partnership with the Executive Director and development staff, if any, to raise funds from the community.
6. Manage resources effectively: The board, in order to remain accountable to its donors, the public, and to safeguard its tax-exempt status, must assist in developing the annual budget and ensuring that proper financial controls are in place.
7. Determine, monitor, and strengthen the organization’s programs and services: The board’s role in this area is to determine which programs are the most consistent with the organization’s mission and to monitor their effectiveness.
8. Enhance the organization’s public standing: An organization’s primary link to the community, including constituents, the public, and the media, is the board. Clearly articulating the organization’s mission, accomplishments, and goals to the public, as well as garnering support from important members of the community, are important elements of a comprehensive public relations strategy.
9. Ensure legal and ethical integrity and maintain accountability: The board is ultimately responsible for ensuring adherence to legal standards and ethical norms. Solid personnel policies, grievance procedures, and a clear delegation to the Executive Director of hiring and managing employees will help ensure proper decorum in this area. The board must establish pertinent policies and adhere to provisions of the organization’s by-laws
To apply, click the button below. Resume and Cover Letter are required.